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FAQs

1

Q: Where are your products made?

A: Our products are manufactured in the UK to the highest GMP standards.

2

Q: Do you offer money-back guarantee?

A: Yes. Our 100% MONEY-BACK GUARANTEE offers a peace of mind for all our customers - Feel Better or Your Money Back! If you don't like our product, simply ask for a refund.

3

Q: Why should I choose VitaPremium?

A: We only offer high-quality products that are produced right in the UK. Vita Premium stands by every quality product it makes. All products are made according to strict GMP standards under Licence (Pharmaceutical Quality). Vita Premium offers ideal dose of its products. BE AWARE of other brands selling much stronger doses per capsule, which can lead to overdose and side effects! 100% MONEY-BACK GUARANTEE offers a peace of mind for every customer - Feel Better or Your Money Back! Also, our Organic products are certified by Soil Association.

4

Q: What is the shelf life of your products?

A: The shelf life of our products is 2 to 3 years from the date of manufacture. The use by date is stamped on the top of the lid, bottom of the bottle or on the side of the bottle.

5

Q: Are the capsules hard to swallow?

A: All VitaPremium capsules are small and easy to take.

6

Q:I cannot find a product I have purchased from you before. Can you help me?

A: If you can't find a product you have purchased from us before, it might be that it is out of stock. Please send us a message, and we will let you know once the product is back for sale.

7

Q: How can I create my account?

A: You can create your account here: https://vitapremium.com/account/register

8

Q: Where can I buy Milk Thistle?

A: Milk Thistle (also called Chardon Marie or Cardon Mariano) is not for sale in UK. However, you can find it on Amazon Italy, Amazon Spain, Amazon France and Amazon Germany. If you need additional information, please do not hesitate to send us a message, and we will be happy to help.

9

Q: I need product information in other language, where can I get it?

A: If you require a leaflet of any product in the other language, please send us a message, and we will forward the one you need.

10

Q: How does Brexit affect my order?

A: If you are ordering outside the UK, you may need to pay customs duty in your country.

11

Q: Do you ship outside the UK?

A: At the moment, due to BREXIT, we have temporarily put our order shipping to the EU on hold. At the moment, we only ship within the UK and to Ireland.

12

Q: Why can't I place an order from Ireland?

A: At the moment, due to BREXIT, there are temporary issues with customs in Ireland and most parcels are being rejected. To avoid issues and delays, we have temporarily stopped shipping to Ireland. (last updated 11th October 2021)

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